LAHORE (Staff Report) – Update: Services of PTCL and Ufone have partially been restored after some thirty-minutes of interrupted services in many parts of the country.
Original Story: Users from different parts of country reported a prolonged interruption in PTCL and Ufone services on Tuesday.
Online reports about the interruption in services were received before noon from all major cities, including Lahore, Karachi, Islamabad and Hyderabad. Some netizens even complained that they were unable to access the PTCL website and or lodge a complaint on its helpline as well.
@PTCLCares Is PTCL DSL Internet service disrupted in Karachi ? My DSL paramaters are perfect and internet is connected but unable to browse
— Usman (@usmanpkkhi) May 17, 2016
What’s up with ufone and ptcl everything is down..
— Areesh Zubair (@AreeshZubair) May 17, 2016
Ufone and PTCL is down.
Massive blackout.in lahore
— zubairkasuri (@zubairkasuri) May 17, 2016
@PTCLCares ptcl dsl not working . the globe symbol on modem is not lighting up. Please resolve the matter at earliest
— S.Fatima Zainab (@sfzainab) May 17, 2016
Ufone and Ptcl internet is down in #Kohat
— Kohat (@DistrictKohat) May 17, 2016
According to unofficial sources, prolonged load-shedding had disrupted the main server of both companies. However, the information could not be verified officially.
A spokesman for Ufone, while confirming the reports, said that technical staff was trying to bring the services back. He, however, said that reason behind sudden service failure was not immediately known.