KARACHI – Careem has become a frequently used ride-hailing service not only in Pakistan but in many parts of the world. The application has become a necessity especially for the employed ones besides students and the working class.
Ever since the ride-hailing services entered into the Pakistani market, they have capitalized the demand for cheap fares from the consumer’s end, however, certain issues including the ‘credit’ mode of payment have become a stubling block in the uplift of the drivers attached to the service.
Recently a Careem app user shared her personal experience that how the captains are facing severe financial issues due to the binding payment rules.
In a series of tweets, Mahnoor (rider) had stated that ” An elderly man who was almost started crying when he found out my ride is on credit. It was his 5th ride on credit of the day.” and it was because of the fact that the driver was not sure of when he will be getting the amount by the driving application.
Mahnoor had urged the social media users of paying the fare in cash form through her tweets. Let’s have a look at them:
https://twitter.com/emo_ontheinside/status/1126022764664639488?s=21&fbclid=IwAR3jcUHqvj_ru2wvmI3nm6oZHfbaenSM9Y8hUnUx_tLU2WFzQHZY9xhrLE8
https://twitter.com/emo_ontheinside/status/1126022767147667456
She had also emphasized on the fact that one should take care of the Careem captains as they are not having any other perks and security other than the basic fare which the get after going through strenuous long rides.
https://twitter.com/emo_ontheinside/status/1126023898401779712
https://twitter.com/emo_ontheinside/status/1126024354180009984
She had also mentioned of a strike in the USA against the strict policy by Careem and wants to see such actions being taken in Pakistan also:
https://twitter.com/emo_ontheinside/status/1126025377258835968
https://twitter.com/emo_ontheinside/status/1126025380693970944
With a number of promos being offered to its customers, these ride-hailing services have made their own space into the industry.
Careem who has competed with its rival Uber always look to facilitate the customers in the best possible manner whether it comes to booking a ride or making a payment.
The ride-hailing company has been making many changes for customers payment method since their arrival in Pakistan, however, both commuters and the firm should look into the alleged delay in reimbursement of the payment made through a credit facility.
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