CALIFORNIA – Hewlett-Packard (HP) has issued a battery recall notice for a number of its laptops and mobile workstations sold over the last two years due to concerns that the battery inside these machines could be dangerous and a fire hazard.
The company said in a statement, “These batteries have the potential to overheat, posing a fire and burn hazard to customers, For this reason, it is extremely important to check whether your battery is affected.”
A worldwide voluntary recall has been issued for the affected devices, which were shipped between December 2015 and December 2017.
It includes batteries sold as accessories or used as replacements through HP or an authorized HP service provider.
Customers can use HP’s Validation Utility software to find out if their battery has been recalled.
While this new issue affects around 50,000 batteries in the US alone, HP recalled 101,000 lithium-ion batteries due to fire and burn hazards in January last year. This was on top of the 40,000 it recalled in June 2016.
The recall affects batteries sold with, or as accessories for, the following models
- HP Probook 640 G2
- HP ProBook 640 G3
- HP ProBook 645 G2
- HP ProBook 645 G3
- HP ProBook 650 G2
- HP ProBook 650 G3
- HP ProBook 655 G2
- HP ProBook 655 G3
- HP ZBook 17 G3
- HP ZBook 17 G4
- HP ZBook Studio G3
- HP x360 310 G2
- HP Pavilion x360
- HP ENVY m6
- HP 11 Notebook PC
