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Daraz.pk slapped with Rs65,000 fine for delivering faulty product

11:20 PM | 1 Dec, 2019
Daraz.pk slapped with Rs65,000 fine for delivering faulty product

KARACHI – A woman has won a case against a leading online retailer in a consumer court in southeastern Sindh province.

Dania Kashif had filed a complaint against Daraz.pk under Section 26 of the Sindh Consumer Protection Act, 2014, contending that she ordered one Play-Doh DohVinci from the online website against an amount of Rs7,795 which was delivered in a sealed parcel in November, but the product was dry and in bad condition.

She also maintained that the price mentioned on the box was Rs6,730 instead of Rs7,795, the DAWN reported.

The complainant further contended that she felt severe stress, agony and mental infliction and had filed a complaint through the defendant’s helpline, but they did not entertain it.

During Saturday's hearing, Daraz.pk denied the allegations and argued that the claim was filed beyond the statutory period of 30 days and that the complainant ordered the product by agreeing to terms and conditions of the defendant which said that the defendant was not a party to the contract with either the seller or any other third party.

However, after hearing the arguments, Mukesh Kumar Talreja, the judge of the consumer court (South), directed Daraz.pk to pay Rs50,000 to the claimant/complainant in damages and compensation and also pay a fine of Rs15,000 in the government treasury account.

The court also asked the online retailer to replace the product in question with a good and useful one or alternatively return the amount paid against the purchase of the produce by the claimant. The online retailer was also directed to improve its services with regard to reasonable standards as per expectation of consumers.

Daily Pakistan Global Web Desk

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PKR rate against US Dollar, Euro, Pound, Riyal - Check 16 April forex rates

Pakistani currency gains momentum against all currencies on April 16, 2024 Tuesday. US dollar was being quoted at 277.9 for buying and 280.85 for selling.

Euro was quoted at 295 for buying and 298 for selling while British Pound stands at 345 for buying, and 349 for selling.

UAE Dirham AED was at 75.4 and Saudi Riyal's new rates was at 73.30. 

Today’s currency exchange rates in Pakistan - 15 April 2024

Currency Symbol Buying Selling
US Dollar USD 277.9 280.85
Euro EUR 295 298
UK Pound Sterling GBP 345 349
U.A.E Dirham AED 75.45 76.2
Saudi Riyal SAR 73.3 74.05
Australian Dollar AUD 182.7 184.5
Bahrain Dinar BHD 739.38 747.38
Canadian Dollar CAD 204 206.2
China Yuan CNY 38.45 38.85
Danish Krone DKK 40.45 40.85
Hong Kong Dollar HKD 35.57 35.92
Indian Rupee INR 3.33 3.44
Japanese Yen JPY 1.86 1.94
Kuwaiti Dinar KWD 903.91 912.91
Malaysian Ringgit MYR 58.92 59.52
New Zealand Dollar NZD 167.63 169.63
Norwegians Krone NOK 25.38 25.68
Omani Riyal OMR 722.1 730.1
Qatari Riyal QAR 76.35 77.05
Singapore Dollar SGD 206 208
Swedish Korona SEK 25.72 26.02
Swiss Franc CHF 307.11 309.61
Thai Bhat THB 7.61 7.76

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