PITB’s Citizen Contact Center receives 6.8 million calls as yet

Web Desk 10:12 PM | 14 Dec, 2022
PITB’s Citizen Contact Center receives 6.8 million calls as yet

LAHORE - Citizen Contact Center (CCC), a project of the Punjab Information Technology Board (PITB), has so far received 6.8 million calls from the concerned citizens for information and complaints since 2015, whereas 6.1 million Outbound Calls and 18 million Robo-Calls have been made to record citizens' feedback.

This was stated in a project review meeting chaired by PITB Chairman Syed Bilal Haider held at Arfa Software Technology Park (ASTP).

PITB Chairman Syed Bilal Haider was told that more than 470 million messages were delivered from CCC’s one-way messaging service, while 4 million people have benefited from the two-way message service. He was further told that 200 calling agents are working round the clock in three shifts to support the citizens in the Citizen Contact Center.

In his remarks on the occasion, Syed Bilal Haider said that PITB's Citizen Contact Center is the first government-to-citizen contact centre in Punjab, which provides round-the-clock operations and support services including more than 30 active helplines to various government departments in Punjab.

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KARACHI - Following are the foreign currency exchange rates for US Dollar, Saudi Riyal, UK Pound Sterling, U.A.E. Dirham, European Euro, and other foreign currencies in Pakistan open market on February 7, 2022 (Tuesday).

Source: Forex Association of Pakistan. (last update 09:00 AM)

Currency Symbol Buying Selling
US Dollar ‎USD 279 282
Euro EUR 296.67 297.26
UK Pound Sterling GBP 331.71 332.41
U.A.E Dirham AED 74.8 75.1
Saudi Riyal SAR 73.21 73.51
Australian Dollar AUD 190.31 192.72
Bahrain Dinar BHD 732.23 740.23
Canadian Dollar CAD 205.22 207.42
China Yuan CNY 40.72 41.12
Danish Krone DKK 39.92 40.32
Hong Kong Dollar HKD 35.08 35.43
Indian Rupee INR 3.35 3.46
Japanese Yen JPY 2.5 2.54
Kuwaiti Dinar KWD 900.32 909.32
Malaysian Ringgit MYR 64.65 65.25
New Zealand Dollar NZD 174.19 176.19
Norwegians Krone NOK 27.12 27.42
Omani Riyal OMR 715.11 723.11
Qatari Riyal ‎QAR 75.64 76.34
Singapore Dollar SGD 208.03 210.03
Swedish Korona SEK 26.1 26.4
Swiss Franc CHF 297.31 299.81
Thai Bhat THB 8.25 8.4

KARACHI – The gold price in Pakistan dropped by Rs4,300 per tola to reach Rs200,000 on Tuesday as it lost ground on second consecutive day after witnessing mostly bullish trend last week.

As per the All-Pakistan Sarafa Gems and Jewellers Association (APSGJA), the price of 10 grams of 24 carats gold decreased by Rs3,686 to settle at Rs171,468.

On Monday, the gold price witnessed a drop of Rs200 per tola to close at Rs204,300.

In the international market, the commodity dropped by $1 to reach $1,869 per ounce.

Meanwhile, silver prices in the domestic market slumped by Rs20 per tola and Rs17.14 per 10 grams to reach at Rs2,230 and Rs1,911, respectively.


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