Prioritizing customer care: vivo's unwavering dedication to excellence

Web Desk 03:54 PM | 3 Mar, 2023
Prioritizing customer care: vivo's unwavering dedication to excellence

LAHORE - With unwavering passion and a customer-centric approach, vivo has established itself as a leading technology brand in Pakistan within a mere 5-year span.

Driven by a commitment to bring cutting-edge innovations to local users, the company continuously strives to enhance its offerings, from elevating camera quality to introducing innovative technology and breaking new ground in design.

 At the heart of it is the desire to make a difference in users’ lives, contribute to a brighter future and push the boundaries of what's possible in the smartphone industry with care and pride in every step. 

In pursuit of excellence and market dominance, vivo implements several key strategies to foster positive brand recognition and endear itself to its valued customers. These measures include:

Embracing the Balance of Local and Global Reach

Adhering to the 'More Local, More Global' approach, vivo is a brand that values and embraces local talent, culture, and consumer preferences. The company has collaborated with famous local talent, including Babar Azam, who recently served as a brand ambassador and youth icon for the launch of V25 5G and V25e, the latest smartphones from the V Series. 

Babar Azam is a renowned youth icon and captain of the Pakistan team. He played a crucial role in representing the modern smartphone user while contributing to the successful V25 Series launch through his charismatic presence.

Since vivo’s inception in Pakistan, the brand has been fostering local engagement and delivering personalized solutions to enhance consumers' lifestyles. In line with the ‘Made in Pakistan’ initiative, the brand invested $10 million to establish a domestic Production Base in 2021, demonstrating its commitment to supporting the country and contributing to the development of the local economy. This investment has also helped to empower the local workforce and reinforce vivo's presence in Pakistan.

Mr. Zohair Chohan, Director Brand Strategy at vivo Pakistan, said, “We have made a thrilling impact in Pakistan, customizing our innovative advancements to cater to the unique needs of the local market. We feel honoured to provide the latest technologies to our valued customers, driven by our unwavering commitment to the BENFEN philosophy of doing what is right and enriching people's lives. We are proud to serve the region with the latest innovations and deeply grateful for the trust and support shown by our local users. We will continue to meet the dynamic demands of the region and remain steadfast in our efforts to enhance our offerings and capabilities with a compassionate and caring approach at the forefront of our minds”

Enhancing Product Excellence — A Commitment to Elevated Quality 

Pakistan's youth is making a bold statement with self-expression, using images and videos to showcase their unique personalities. vivo is proud to be part of this creative movement with the latest V25 Series. 

With the vivo V25 5G and V25e, users can capture their individuality with high-quality cameras and fashion-forward designs. The 64MP OIS Ultra-Sensing Rear Camera on both models, and the 50MP AF HD Portrait front camera on the V25 5G, are designed to deliver stunning images. Hybrid Image Stabilization ensures clear videos, while the V25e boasts a 32MP FF front camera. Moreover, the Vlog Movie feature with built-in templates is perfect for professional vloggers and bloggers — allowing them to unleash their creativity.

The Color-Changing Glass technology and Fluorite AG Glass in the V25 Series bring a visually stunning experience — making it the perfect fashion accessory for style-conscious users. With care and pride, vivo is committed to empowering people to express themselves with confidence.

Elevated Customer Service for an Uninterrupted User Experience

As a brand that prioritizes customer care, vivo prioritizes delivering outstanding care. With 18 service centers and 9200+ retail stores across the country, vivo ensures a smooth experience for customers by quickly resolving smartphone issues.

To further improve the customer experience, vivo celebrates ‘Service Day’ each month with free after-sales services and offers. The brand's knowledgeable customer service team is also available for inquiries on WhatsApp, Facebook and email for quick and efficient responses.

Being a consumer-centric brand, vivo aims to keep bringing technologically innovative products and providing best customer service for Pakistani users.

Web Desk
Web Desk

Daily Pakistan Global Web Desk


Today's currency exchange rates in Pakistan - Dollar, Euro, Pound, Riyal rates on June 5, 2023

KARACHI - Following are the foreign currency exchange rates for US Dollar, Saudi Riyal, UK Pound Sterling, U.A.E. Dirham, European Euro, and other foreign currencies in Pakistan open market on June 5, 2023 (Monday).

Source: Forex Association of Pakistan. (last update 09:00 AM)

Currency Symbol Buying Selling
US Dollar ‎USD 305 308
Euro EUR 322 325
UK Pound Sterling GBP 377 381
U.A.E Dirham AED 82 83
Saudi Riyal SAR 80 81.2
Australian Dollar AUD 202 204
Bahrain Dinar BHD 758.24 766.24
Canadian Dollar CAD 228 230
China Yuan CNY 40.18 40.58
Danish Krone DKK 41.16 41.56
Hong Kong Dollar HKD 36.39 36.74
Indian Rupee INR 3.45 3.56
Japanese Yen JPY 2 2.08
Kuwaiti Dinar KWD 927 936
Malaysian Ringgit MYR 61.94 62.54
New Zealand Dollar NZD 173.16 175.16
Norwegians Krone NOK 25.67 25.97
Omani Riyal OMR 740.5 748.5
Qatari Riyal ‎QAR 78.37 79.07
Singapore Dollar SGD 220 222
Swedish Korona SEK 26.36 26.66
Swiss Franc CHF 314.07 316.57
Thai Bhat THB 8.21 8.36

Today's gold rates in Pakistan | gold price in Pakistan – June 6, 2023

Gold Rate In Pakistan Today:

KARACHI – The price of a single tola of 24-karat gold in Pakistan is Rs 228,900 on Tuesday. The price of 10 grams of 24k gold was recorded at Rs197,190.   

Likewise, 10 grams of 22k gold were being traded for Rs180,756 while a single tola of 22-karat gold was being sold at Rs 210,832.

Note: The gold rate in Pakistan is fluctuating according to the international market so the price is never been fixed. The below rates are provided by local gold markets and Sarafa Markets of different cities.

Gold Price in Pakistan: Lahore, Karachi, Islamabad

City Gold Silver
Lahore PKR 228,900 PKR 2125
Karachi PKR 228,900 PKR 2125
Islamabad PKR 228,900 PKR 2125
Peshawar PKR 228,900 PKR 2125
Quetta PKR 228,900 PKR 2125
Sialkot PKR 228,900 PKR 2125
Attock PKR 228,900 PKR 2125
Gujranwala PKR 228,900 PKR 2125
Jehlum PKR 228,900 PKR 2125
Multan PKR 228,900 PKR 2125
Bahawalpur PKR 228,900 PKR 2125
Gujrat PKR 228,900 PKR 2125
Nawabshah PKR 228,900 PKR 2125
Chakwal PKR 228,900 PKR 2125
Hyderabad PKR 228,900 PKR 2125
Nowshehra PKR 228,900 PKR 2125
Sargodha PKR 228,900 PKR 2125
Faisalabad PKR 228,900 PKR 2125
Mirpur PKR 228,900 PKR 2125


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